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United States Department of Agriculture

Agricultural Research Service

Information Technology Office
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Andrea Miller          

Eastern Business Service Center IT Specialist

1815 N. University Street

Peoria, IL  61604



The Area Information Technology (IT) staff provides support to both Area Office and Location employees regarding general IT issues.  In addition, the IT staff acts as a liaison with the Office of the Chief Information Officer (OCIO) of ARS.


The Area IT staff performs the following specific duties:

·                serves as the Midwest Area IT Security Officer, including providing NFC access and IDs on an as-needed basis

·                acts as liaison to the ARS Telecommunications advisor and provides assistance to MWA locations when access to the ARS Network (ARNnet) is required

·                provides assistance to Area and Location employees regarding Internet usage, Internet access, and web authoring

·                interprets IT-related directives

·                administers the Area Office Local Area Network, web services, firewall, routers and switches

·                provides hardware and software assistance to Area and Location employees

·                works closely with the OCIO staff by participating on various IT task forces

·                acts as liaison to the OCIO staff for ARSNet email purposes

Last Modified: 6/25/2013
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