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| ACTIVITY | Employee | Supervisor | Date |
|---|---|---|---|
| Introduction to ARS | |||
| - Become familiar with ARS' mission, organization & webpage | |||
| - Become familiar with location mission & organization | |||
| Communication Techniques | |||
| - Use of telephone equipment | |||
| - Procedures for answering telephone and placing outgoing calls | |||
| - Procedures for screening and routing incoming calls | |||
| - Introduction to REE Directory | |||
| - Email procedures | |||
| - FAX machine (location and fax number) | |||
| - Procedures for sending and receiving Fax messages | |||
| Copies | |||
| - Where are copiers located? | |||
| - Location of paper supplies for copier | |||
| - Who to call for repairs/service | |||
| - Procedures for other duplication services | |||
| Correspondence | |||
| - Become familiar with Correspondence Handbook | |||
| - Routing procedures and location of mail codes | |||
| - Copies (official file, etc.) | |||
| - Identify applicable software packages (MS Word, etc.) | |||
| - Congressional Contact Information | |||
| - Congressional Inquiries/Responses | |||
| - Freedom of Information Act Inquiries | |||
| - Media requests | |||
| - Controlled correspondence | |||
| File Systems | |||
| - Agency file system/office file system | |||
| Mail Distribution | |||
| - Location of mailroom | |||
| - Pouch mail/interoffice mail/overnight mail delivery | |||
| Meetings and Conference Calls | |||
| - Location, availability, and reservation of conference rooms | |||
| - Procedures for setting up meetings | |||
| - Arrangement of conference calls | |||
| Office Essentials | |||
| - STAR | |||
| - Procurement (CATS, PCMS, IAS) | |||
| - Training (SF-182 requests) | |||
| - Personnel Action forms | |||
| - Supplies – where kept and how to order | |||
| - Computer applications as appropriate | |||
| Performance Standards | |||
| - Procedures for implementation | |||
| - Individual Development Plans (IDPs) | |||
| - EEO/CR requirements | |||
| RPES | |||
| - Case format and submission | |||
| Travel – Domestic and Foreign | |||
| - Mandatory Use of Travel Management Agency | |||
| - Authorizations | |||
| - Travel credit card application | |||
| - Outside Funds or Inkind/Ethics Forms | |||
| - Invitation Letter/Letter of Acceptance | |||
| - Non-Government traveler | |||
| - Vouchers | |||
| Security | |||
| - Physical Security | |||
| - Cyber Security | |||
| - Non-Citizen procedures (ARS-230) | |||
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